Our Process

How We Work

A structured, legally sound, and transparent 4-step recovery methodology.

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4-Step Methodology

Our Proven Recovery Process

Every case follows our standardized 4-step process ensuring consistency, compliance, and measurable results.

01
Case Analysis

Thorough review of loan documents, borrower history, collateral details, and legal status to assess recovery potential.

02
Strategy Planning

Custom recovery strategy formulation including legal notices, field visit scheduling, and negotiation approach.

03
Field Execution

On-ground recovery operations by trained agents — asset seizure, borrower engagement, and repossession.

04
Recovery & Reporting

Asset handover, documentation, amount reconciliation, and comprehensive report submission.

Step 01

Case Analysis & Assessment

The first step involves a comprehensive analysis of each case. Our team reviews all loan documents, payment history, borrower profile, collateral details, guarantor information, and any previous recovery attempts.

  • Document verification & gap analysis
  • Borrower financial capacity assessment
  • Collateral valuation & location check
  • Legal status & enforceability review
Step 02

Strategy Planning & Preparation

Based on the analysis, we develop a customized recovery strategy. This includes deciding the sequence of actions — from soft reminders to legal notices to field visits — and allocating the right team and resources for each case.

  • Recovery approach customization
  • Legal notice drafting (SARFAESI 13(2), 13(4))
  • Team allocation & area mapping
  • Timeline & milestone setting
Step 03

Field Execution & Operations

This is where the actual recovery happens. Our trained field agents execute the plan — visiting borrowers, serving notices, negotiating payment plans, seizing assets (for repo cases), and documenting every action with photographic and video evidence.

  • Borrower visit & engagement
  • Asset seizure & repossession
  • On-spot negotiation & settlement
  • Photo/video documentation
Step 04

Recovery & Reporting

The final step ensures proper closure. Recovered assets are securely handed over, payments are reconciled, and a comprehensive report is submitted to the client with all documentation, evidence, and next-step recommendations.

  • Asset handover with chain of custody
  • Payment reconciliation & collection
  • Comprehensive case report submission
  • Next-step recommendation & follow-up
Process Advantages

Why Our Process Delivers Results

Standardized

Same reliable process for every case ensuring consistency.

Documented

Every step is recorded with evidence and proper documentation.

Compliant

Legally sound at every stage, protecting your institution.

Measurable

Clear milestones and KPIs to track recovery progress.

Ready to Start Your Recovery?

Submit your case and let our proven process work for you.